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At this point, in an ideal world, the manufacturer will agree that the vehicle is perpetually defective and will offer a replacement or a refund of the purchase price. Should this not happen, other avenues are available to the consumer in order to obtain relief.
Kansas requires that owners of such vehicles notify the manufacturer in writing and submit to an informal dispute resolution program, or arbitration procedure, should the manufacturer provide one. Such programs are established by the manufacturers in order to expedite lemon law claims. They generally lead to much faster resolutions the the problem than lawsuits, which can take months or even years to schedule. Should arbitration fail to provide suitable relief, and sometimes it doesn’t, the owner may either file a lawsuit in state court or file a complaint through the office of the Kansas Attorney General. If you elect to sue in a court of law, you would be well advised to consult with an attorney, preferably one that is experienced in dealing with defective motor vehicle law.
Should the vehicle be declared a lemon, either voluntarily, through arbitration, or in a lawsuit, the owner will be entitled to his or her choice of the following:
A replacement with a comparable new vehicle that is acceptable to the consumer.
A refund of the full purchase price, including all collateral charges. This generally includes sales tax, license and registration fees, dealer preparation charges, transportation charges and finance charges, if any. As always, the manufacturer is permitted to make an adjustment to the refund amount to compensate for wear and tear and miles driven by the owner prior to the development of the defect.
If you are having problems with your car, pickup truck or minivan, you may realize that you need legal assistance. LegalMatch can help locate an experienced attorney near your home. Confidentiality is secure, all lawyers are licensed, and the service is free.
For more information on the Kansas Lemon Law, see their homepage.
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